Privacy Policy

Last updated: 30/03/2026

This Privacy Policy explains how Rate Source Venue Select (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website and services.
We are committed to protecting your privacy and complying with the UK GDPR and Data Protection Act 2018.

1. Who We Are

We operate an online platform that allows users to search for and enquire about meeting and event venues.
We act solely as a booking agent and do not own, manage, or operate any venues listed on our website.

If you have any questions about this policy, you can contact us at:
Email: info@altitudeselect.com

2. What Personal Data We Collect

We may collect the following information when you use our website:

Information you provide directly

Name
Email address
Phone number
Event details (date, type, number of attendees, requirements)
Any additional information submitted through enquiry forms

Information collected automatically

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and tracking data (see Cookie Policy)

Information from third parties

Venue providers may share updates regarding your enquiry or booking.

3. How We Use Your Data

We use your personal data to:

Process and forward your venue enquiries
Connect you with suitable venue providers
Communicate with you about your enquiry
Improve our website and user experience
Comply with legal obligations
Prevent fraud or misuse of our services

We do not sell your data to third parties.

4. Our Role as a Booking Agent

We pass your enquiry details to venue providers so they can contact you directly.
Once your information is shared with a venue, they become independent data controllers responsible for how they use your data.

We are not responsible for:

how venues handle your data
venue services, actions, or communications
any agreements or disputes between you and a venue

Please review the venue’s own privacy policy before proceeding with a booking.

5. Legal Basis for Processing

We process your data under the following lawful bases:

Contract: to process your enquiry and connect you with venues
Consent: when you opt in to receive marketing communications
Legitimate interests: to operate and improve our website
Legal obligation: to comply with applicable laws

6. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Sharing Your Data

We may share your data with:

Venue providers (to process your enquiry)
Service providers who support our website (hosting, analytics, email services)
Legal authorities if required by law

We ensure all third parties comply with GDPR standards.

8. International Data Transfers

If any data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

9. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time (for marketing)

To exercise any of these rights, contact us at: info@rsvs.uk

10. Cookies

We use cookies to improve website performance and user experience.
For more details, please see our Cookie Policy.

11. Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

12. Changes to This Policy

We may update this Privacy Policy from time to time.